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Terms & Conditions
CURRENT TURNAROUND PLEASE SEE TOP OF THE PAGE. THIS WILL CHANGE DEPENDING ON HOW BUSY WE ARE WITH PRE ORDERS
Return & Refund Policy
Thanks for shopping at House of Haugh
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 3 working days to inform us of your return if you are unhappy, you'll then have 14 days to return the products.
Custom orders cannot be refunded as they are especially made for you.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of
payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable.